BY DEFENCE JOURNALIST SAHIL | T.I.N. NETWORK
CEIR-Powered Recovery Drive: Bikaner Police Trace and Return 170 Missing Mobile Phones Worth Around ₹40 Lakh, Bringing Relief to Women, Elderly, Students and Workers Across Rajasthan and Beyond
A Technology-Led Special Campaign Launched on Jaipur Headquarters’ Directions Turns “Missing Phone” Complaints into Real Recoveries
In a major public-relief initiative under Rajasthan Police Headquarters, Jaipur, the Bikaner District Police has carried out a large-scale recovery operation focused on tracing and retrieving missing mobile phones reported on the Government’s CEIR portal and through formal “gumshudgi” (missing) reports. The action, described by the district police as a “big operation,” reflects how everyday grievances—like a lost or stolen mobile—are now being treated as solvable cases through digital tools and coordinated policing. The campaign was conducted in line with headquarters-level directions to intensify awareness about CEIR, encourage citizens to formally report missing devices, and actively trace phones that reappear on telecom networks. For Bikaner Police, this was not a symbolic drive but a practical, results-oriented crackdown that translated digital data into ground-level recoveries, showing a new model of citizen-focused policing built on technology, verification and rapid response.
170 Phones Recovered, Estimated Value ₹40 Lakh: A District-Wide Operation That Reached into Other States Too
Bikaner Police stated that, using details received from mobile service providers and data mapped through the special CEIR-led campaign, teams have recovered a total of 170 missing mobile phones so far, with the overall estimated value pegged at around ₹40 lakh. The recoveries were not restricted to one locality or one police station area, but were spread across multiple jurisdictions and coordinated between the Cyber Cell and several police stations in the district. Importantly, the operation also had an inter-state dimension: recoveries were linked to other states such as Madhya Pradesh, Bihar, Uttar Pradesh and Haryana, indicating that missing phones often move quickly across state lines through resale channels, informal markets, or deliberate attempts to evade detection. The inter-state tracing element reinforces the significance of a centralised system like CEIR—because when a phone is reported and later becomes active anywhere, it creates a trail that can be followed irrespective of geography.
The Human Impact: Most Phones Belonged to Elderly Citizens, Women, Students and Labourers Who Often Buy Devices on Installments
Beyond the headline figure of 170 recoveries, what stands out is the social profile of the victims highlighted by the district police. According to Superintendent of Police (SP) Bikaner Kavendra Singh Sagar, many of the complainants were women, elderly citizens, students and labourers, and in many cases the phones had been purchased with great difficulty, often on installment plans. This detail captures the real-life consequences of phone loss in modern India—where a smartphone is not merely a device but a person’s daily tool for education, work, payments, communication, emergency contact and identity-linked services. For a student, a phone may be a classroom and an application form; for a worker, it may be the gateway to wages and family coordination; for an elderly citizen, it may be the safest channel to stay connected. Losing a phone can mean losing access to financial apps, documents, contact lists, and private data—creating both economic and emotional distress. The recoveries, therefore, represent not just the return of property but the restoration of digital stability for those who are often most vulnerable to the shock of sudden loss.
From Continuous Complaints to a Structured Response: How CEIR Reports and Cyber Cell Inputs Became Actionable Leads
SP Kavendra Singh Sagar explained that the district had been receiving continuous complaints of missing phones—registered by citizens on the online CEIR portal as well as through routine police channels and the Cyber Cell. With complaints steadily coming in, particularly from sections most affected, police teams intensified the effort to track devices. The operational logic is straightforward but powerful: once a missing phone is recorded with proper identifiers and entered into the digital tracking system, it becomes far harder for the device to vanish permanently. As soon as it is switched on, reactivated, or used with a new SIM, its network activity can create leads. When those leads are matched with telecom data received through service providers, the police can narrow down location patterns, identify the user currently operating the device, and initiate recovery and verification procedures. In this campaign, the Cyber Cell acted as the analytical engine—collecting, sorting and mapping data—while police stations across the district executed the field-level follow-through.
Range and District Leadership Supervision: IG Hemant Sharma and SP Kavendra Singh Sagar Drive Execution with ASP City and ASP Rural as Key Coordinators
The district police note indicates that the campaign was implemented under a structured command and supervisory framework. In compliance with the directions issued by Rajasthan Police Headquarters and within the Bikaner Range, IG Hemant Sharma (IPS) and SP Kavendra Singh Sagar (IPS) provided leadership, while responsibilities were assigned to senior officers including Chakravarti Singh Rathore (RPS), Additional SP City, and Banwari Lal Meena (RPS), Additional SP Rural, to ensure coordinated tracing and recovery across the district. What emerges is a model where senior leadership sets the operational tempo and accountability, ensuring that digital tracing does not remain confined to paperwork, but translates into recoveries on the ground. The police emphasised that teams were formed across Bikaner district, and the SP’s supervision remained close—signalling that the campaign was monitored not as a routine file exercise but as a priority public service mission.
Field Teams Under Close Supervision: Multiple Police Stations and Cyber Teams Built a Networked Recovery System
To search, trace and recover the missing devices, Bikaner Police constituted teams involving Cyber Cell personnel and staff from police stations across the district. The operation required constant coordination: tracking device reactivation, ensuring that the lead corresponds to a genuine complaint, identifying the handset through device details, and then conducting recovery through lawful and documented procedures. This is crucial because mobile recovery operations must balance speed with verification—ensuring that recovered phones are matched to the rightful complainants, and that the chain of custody is maintained. The district police stated that, through this special drive and based on missing reports, they have reached the cumulative recovery figure of 170 phones, valued around ₹40 lakh—demonstrating that when digital tools are paired with consistent field action, large-volume recovery becomes feasible.
Smiles at the Hand-Over: The Moment Phones Were Returned and the Relief of Families Became Visible
The police note also captures the emotional moment that followed the operational success. Many of the recovered phones belonged to elderly people, women, students, agricultural workers and labourers. When the phones were returned, the complainants’ “faces lit up,” reflecting the relief of regaining not just a costly device but also personal data and everyday functioning. In India’s current digital ecosystem, a phone often carries banking access, UPI apps, family photographs, educational materials, government service logins, and social media accounts. Its return therefore reduces not only financial loss but also the risks of impersonation, SIM misuse, and potential cyber exploitation. The district police projected the hand-over as the most meaningful part of the operation—where citizens see direct outcomes from the system they trusted enough to file a report.
Cyber Awareness Alongside Recovery: Police Issue Safety Guidance on Social Media and Online Frauds
During the return of the recovered mobiles, SP Kavendra Singh Sagar and the police teams also used the occasion to advise complainants on cyber safety, social media-related risks, and the need for caution against online fraud. This advisory component is significant because phone loss can become the first step in a chain of secondary crimes—OTP interception, account takeovers, identity misuse, or blackmail attempts using personal media. By pairing recoveries with awareness messaging, the police aimed to reduce the chance of repeat victimisation and encourage citizens to adopt safer digital habits—such as promptly securing accounts, changing passwords, enabling device locks, and reporting suspicious activity immediately.
Station-Wise Break-Up of Recoveries: Cyber Cell Leads with 60, Followed by Multiple Police Stations Across the District
According to the official breakdown shared in the police note, the recoveries traced out on the basis of CEIR and missing reports include: Cyber Cell Office (Haza) – 60 phones; Police Station Nayashahar – 21; Police Station Kotgate – 20; Police Station Shri Dungargarh – 09; Police Station Nokha – 08; Police Station Cyber – 06; Police Station Kolayat – 06; Police Station Khajuwala – 05; Police Station Jamsar – 05; Police Station JNV Colony (JNV C) – 05; Police Station Kotwali – 04; Police Station Bichhwal – 03; Police Station Nal – 03; Police Station Deshnok – 02; Police Station M.P. Nagar – 02; and Police Station Pugal – 01. The distribution highlights how the Cyber Cell functioned as a central tracking and coordination point, while police stations contributed through ground verification and retrieval. It also indicates that missing phone complaints are not confined to a single pocket of Bikaner but spread across a broad geography that includes urban police stations, peripheral areas, and rural jurisdictions.
Public Appeal: Report Missing Phones on CEIR, Report Online Fraud on Cybercrime Portal, Use Helplines for Immediate Support
In a direct public message, Bikaner Police appealed to citizens to act quickly when a phone is lost. The district police urged people to register complaints on the Department of Telecommunications’ online portal Ceir.gov.in if their mobile phone is missing. For cases involving online fraud or cyber deception, citizens were advised to file complaints on Cybercrime.gov.in. The police also highlighted helpline support, urging people to contact the national cyber helpline 1930, or the district Bikaner helpline number 7877045498, to register grievances so that timely assistance and legal action can be initiated. The emphasis on speed is critical: the sooner a phone is reported and recorded, the sooner its network reactivation can be detected and turned into a recovery lead.
Why This Drive Matters: Missing Phones Are Gateways to Bigger Cyber Risks, and Recovery Campaigns Disrupt the Stolen-Device Economy
This campaign carries significance beyond the immediate recoveries. A missing phone can quickly become a cybercrime gateway—enabling fraudsters to access banking apps, hijack social media accounts, misuse SIM-linked services, and exploit personal information stored on the device. By recovering phones at scale, police not only return property but also cut off the opportunity for downstream crimes. At the same time, consistent recoveries disrupt the economic incentive behind mobile theft. When stolen phones become harder to resell, harder to activate, and more likely to be traced, theft networks lose profitability. In that sense, the Bikaner Police operation acts both as a public service and a deterrence mechanism, targeting the broader ecosystem that thrives on stolen devices.
Conclusion: A Clear Message from Bikaner—Technology, Coordination and Citizen Reporting Can Turn Loss into Recovery
The recovery of 170 missing mobiles worth around ₹40 lakh under a CEIR-driven special campaign is being seen as a strong example of technology-enabled policing delivering visible outcomes at the district level. Under the supervision of senior leadership, and through the combined work of the Cyber Cell and multiple police stations, Bikaner Police has demonstrated that missing phone complaints do not have to end in frustration. The operation sends a clear message: if citizens report promptly through CEIR and official channels, and if law enforcement uses digital tools with consistent field action, recoveries are possible even when devices travel across districts and states. For the common citizen—especially women, the elderly, students and workers—this campaign does more than return a handset; it restores confidence that the system can respond, and that the digital life they carry in their pocket can be protected by law and technology working together.
राजस्थान पुलिस के विशेष अभियान में बीकानेर पुलिस की बड़ी कामयाबी, 170 गुमशुदा मोबाइल फोन बरामद, कीमत करीब 40 लाख रुपये
BY DEFENCE JOURNALIST SAHIL | T.I.N. NETWORK
पुलिस मुख्यालय जयपुर के निर्देश पर CEIR पोर्टल आधारित विशेष अभियान, आम लोगों को बड़ी राहत
राजस्थान पुलिस मुख्यालय, जयपुर के निर्देशानुसार गुमशुदा मोबाइल फोन की बढ़ती शिकायतों को गंभीरता से लेते हुए बीकानेर पुलिस द्वारा एक विशेष, व्यापक और परिणामोन्मुख अभियान चलाया गया, जिसके अंतर्गत अब तक कुल 170 गुम हुए मोबाइल फोन सफलतापूर्वक ट्रेस कर बरामद किए गए हैं। इन मोबाइल फोनों की अनुमानित बाजार कीमत लगभग 40 लाख रुपये बताई जा रही है। यह अभियान दूरसंचार विभाग के ऑनलाइन पोर्टल CEIR (Central Equipment Identity Register) पर दर्ज शिकायतों के आधार पर चलाया गया, जिससे न केवल तकनीकी दक्षता बल्कि मानवीय संवेदनशीलता का भी परिचय सामने आया।
बुजुर्गों, महिलाओं, विद्यार्थियों और मजदूर वर्ग के मोबाइल, जिनकी वापसी ने लौटाई मुस्कान
बरामद किए गए मोबाइल फोनों में अधिकांश फोन समाज के उन वर्गों से जुड़े थे, जिनके लिए मोबाइल केवल एक गैजेट नहीं बल्कि जीवन की आवश्यकता बन चुका है। इनमें बड़ी संख्या में बुजुर्ग, महिलाएं, विद्यार्थी, मजदूरी और खेती से जुड़े लोग शामिल थे। कई फरियादियों ने अपने मोबाइल फोन किश्तों पर खरीदे थे और मोबाइल गुम हो जाने के बाद वे डिजिटल सेवाओं, बैंकिंग, सरकारी योजनाओं और पारिवारिक संपर्क से कट गए थे। मोबाइल वापस मिलने के बाद इन लोगों के चेहरों पर जो संतोष और राहत दिखाई दी, वही इस पूरे अभियान की सबसे बड़ी सफलता रही।
जिला पुलिस अधीक्षक कावेन्द्र सिंह सागर के नेतृत्व में सघन अभियान
जिला पुलिस अधीक्षक बीकानेर श्री कावेन्द्र सिंह सागर (आईपीएस) ने बताया कि जिले में लगातार CEIR पोर्टल और साइबर सेल के माध्यम से मोबाइल गुमशुदगी की शिकायतें प्राप्त हो रही थीं। शिकायतकर्ताओं की स्थिति और परेशानियों को ध्यान में रखते हुए पुलिस मुख्यालय द्वारा विशेष अभियान चलाने के निर्देश दिए गए। इन निर्देशों की अनुपालना में महानिरीक्षक रेंज बीकानेर श्री हेमन्त शर्मा (आईपीएस) के मार्गदर्शन और एसपी कावेन्द्र सिंह सागर के नेतृत्व में जिले भर में साइबर सेल और सभी पुलिस थानों की संयुक्त टीमें गठित की गईं।
अतिरिक्त पुलिस अधीक्षकों और थाना पुलिस की संयुक्त जिम्मेदारी
इस विशेष अभियान के संचालन के लिए अतिरिक्त पुलिस अधीक्षक शहर श्री चक्रवर्ती सिंह राठौड़ (आरपीएस) एवं अतिरिक्त पुलिस अधीक्षक ग्रामीण श्री बनवारी लाल मीणा (आरपीएस) को महत्वपूर्ण जिम्मेदारी सौंपी गई। इनके नेतृत्व में थाना स्तर पर और साइबर सेल के माध्यम से मोबाइल सेवा प्रदाता कंपनियों से प्राप्त तकनीकी डाटा का विश्लेषण कर मोबाइल फोन को ट्रेस किया गया। इस दौरान IMEI नंबर आधारित ट्रैकिंग, लोकेशन विश्लेषण और अंतरराज्यीय समन्वय का भी प्रभावी उपयोग किया गया।
अन्य राज्यों से भी बरामद हुए मोबाइल, अंतरराज्यीय नेटवर्क पर भी नजर
इस अभियान की विशेष बात यह रही कि केवल बीकानेर ही नहीं, बल्कि मध्य प्रदेश, बिहार, उत्तर प्रदेश, हरियाणा सहित देश के अन्य राज्यों से भी कई गुमशुदा मोबाइल फोन बरामद किए गए। इससे यह स्पष्ट हुआ कि मोबाइल चोरी या गुमशुदगी के मामलों में एक व्यापक अंतरराज्यीय नेटवर्क सक्रिय रहता है, जिसे तकनीक और समन्वय के जरिए ही तोड़ा जा सकता है। बीकानेर पुलिस ने इस दिशा में उल्लेखनीय सफलता हासिल की है।
पुलिस अधीक्षक द्वारा स्वयं सुपरविजन, तकनीक और संवेदना का संतुलन
पूरे अभियान की खास बात यह रही कि पुलिस अधीक्षक कावेन्द्र सिंह सागर ने स्वयं निकट सुपरविजन रखते हुए कार्य की निगरानी की। उन्होंने न केवल तकनीकी कार्यवाही पर जोर दिया, बल्कि यह भी सुनिश्चित किया कि फरियादियों से संवाद संवेदनशील और भरोसेमंद बना रहे। मोबाइल बरामदगी के बाद स्वयं एसपी द्वारा फरियादियों को मोबाइल लौटाए गए और उन्हें साइबर अपराध, सोशल मीडिया फ्रॉड और डिजिटल सतर्कता से संबंधित महत्वपूर्ण जानकारियां भी दी गईं।
विभिन्न थानों और साइबर सेल की महत्वपूर्ण भूमिका
CEIR पोर्टल और गुमशुदगी रिपोर्ट के आधार पर ट्रेस किए गए मोबाइल फोनों में साइबर सेल कार्यालय से 60 मोबाइल, नयाशहर थाना से 21, कोटगेट थाना से 20, श्रीडूंगरगढ़ से 9, नोखा से 8, साइबर थाना से 6, कोलायत और खाजुवाला से 6-6, जामसर और जेएनवीसी से 5-5, कोतवाली से 4, बीछवाल और नाल से 3-3, देशनोक और एमपी नगर से 2-2 तथा पुगल थाना से 1 मोबाइल बरामद किया गया।
आमजन से अपील, मोबाइल गुम होने पर तुरंत CEIR पोर्टल पर करें शिकायत
बीकानेर पुलिस ने आम जनता से अपील की है कि यदि किसी का मोबाइल फोन गुम हो जाए तो तुरंत दूरसंचार विभाग के ऑनलाइन पोर्टल ceir.gov.in पर शिकायत दर्ज करें। साथ ही यदि किसी प्रकार की साइबर ठगी या ऑनलाइन फ्रॉड होता है तो cybercrime.gov.in पर शिकायत दर्ज करें या हेल्पलाइन नंबर 1930 अथवा जिला बीकानेर के हेल्पलाइन नंबर 7877045498 पर संपर्क करें, ताकि समय रहते आवश्यक कानूनी कार्यवाही कर पीड़ित की सहायता की जा सके।
भरोसे और तकनीक के सहारे बीकानेर पुलिस की मजबूत पहल
यह अभियान न केवल तकनीकी दक्षता का उदाहरण है, बल्कि यह भी दर्शाता है कि यदि पुलिस प्रशासन संवेदनशीलता, समन्वय और आधुनिक तकनीक के साथ कार्य करे तो आम नागरिकों की समस्याओं का प्रभावी समाधान संभव है। बीकानेर पुलिस की यह कार्रवाई निश्चित रूप से राज्य में साइबर अपराध नियंत्रण और जनविश्वास की दिशा में एक मजबूत कदम के रूप में देखी जा रही है।
Add Comment